| Lee Frankham, director of Orange stores |
 |
'Whilst the mobile phone industry is becoming increasingly competitive, differentiation by delivering outstanding customer service is an area of focus, and will make us stand out on the High Street. Shop Idol is a great way to celebrate the people that demonstrate customer service excellence each and every day in our stores. So, I encourage you to enter this competition and show why Orange colleagues are the best.' |
| Steve Leach, head of retail channel management, Vodafone |
 |
'Shop Idol is THE competition to find the best leaders in our industry and a great way of gaining the recognition and respect for being an outstanding role model. This is your opportunity to really highlight your potential and is a fantastic spring board for getting noticed. Show how you consistently deliver great sales through service whilst delighting your customers and watch your career take off. Our leadership team follow this competition very closely and we would love to win it this year. What are you waiting for?' |
|
Sharon Spilsbury, director of T-Mobile stores
|
|
|
'Shop Idol is the ideal platform for us to show how T-Mobile not only gives our customers fantastic value and choice but service with a smile too! I look forward to seeing lots of entries from our fantastic team, and proving that T-Mobile are once and for all, the undisputed champions of the High Street.'
|
| Matt Stringer, UK & Ireland MD, Carphone Warehouse |
|
|
'Carphone Warehouse is committed to giving our customers the best service possible and our store colleagues go through weeks of training so that they can help us to achieve this goal. We have some really talented teams and individuals working in our stores, who are passionate about inspiring and guiding our customers through the connected world. I encourage our store colleagues to enter Shop Idol as I know how many strong contenders we have, and the competition is a fantastic way to showcase your talents.'
|
| Dave Thomas, retail director for Tesco Phone Shops |
|
|
'By bringing the Tesco values of service, clarity and convenience to the mobile retail space we have created a new and better experience for mobile and telecoms consumers. The Shop Idol competition is about celebrating the very best in our industry, which I know that you are. I want our commitment to customer service excellence and our expertise to be recognised throughout the industry so would encourage everyone to take part and enjoy this competition.'
|
|
Jacqueline Kelleher - Director of Retail, Three
|
|
|
"Shop Idol is a great accolade and a chance to show the industry just how much we care about delivering great customer service all day every day. This is the competition to win and be recognised amongst your peers in the industry and with the amount of talented, hard working and inspiring teams in our stores I look forward to seeing many entries - good luck to you all."
|